FAQ
Frequently Asked Questions
Belmont London
How long does delivery take?
Orders are processed within 1–3 business days.
Estimated delivery times:
• United Kingdom: 5–10 business days
• International: 7–14 business days
You will receive tracking details once your order has been dispatched.
Can I track my order?
Yes. Once your order ships, you will receive a confirmation email with tracking information so you can monitor your delivery.
If you haven’t received tracking details, please contact us at:
info@belmontlondon.com
Do you offer returns?
Yes. We offer a 14-day return window from the date of delivery.
Items must be unused, in original condition, and returned in original packaging. To begin a return, please contact:
info@belmontlondon.com
When will I receive my refund?
Refunds are processed after returned items are inspected. Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.
What if my item arrives damaged or incorrect?
If you receive a faulty or incorrect item, please contact us within 48 hours of delivery with photos of the issue. We will resolve the matter promptly.
Email: info@belmontlondon.com
Can I change or cancel my order?
Orders can only be modified or cancelled within a short time after purchase. Please contact us as soon as possible if you need assistance.
Once an order has been processed or dispatched, we may not be able to make changes.
Do you restock sold out items?
Some items may be restocked depending on demand. If a product is unavailable, you may contact us to enquire about future availability.
What payment methods do you accept?
We accept major credit and debit cards as well as secure online payment methods available at checkout.
All payments are processed securely.
Is my personal information secure?
Yes. We use secure encryption and trusted payment providers to protect your data. Belmont London does not store full card details on its servers.
How can I contact customer support?
For any enquiries regarding orders, returns, or products, please contact us at:
Our support team will respond as quickly as possible.