PRIVACY POLICY

Privacy Policy

Belmont London

Version: 1.0
Last updated: 08/10/2023

At Belmont London, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and how we safeguard your data when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you interact with Belmont London, we may collect the following information:

Personal details such as your name, email address, shipping address, billing address, and phone number
Payment information (processed securely via third-party payment providers)
Order history and customer service communications
Technical data such as IP address, browser type, and device information
Website usage data collected through cookies and analytics tools

2. How We Use Your Information

We use your personal information to:

Process and fulfil orders
Provide customer support and respond to enquiries
Communicate order updates and important service information
Improve our website, products, and customer experience
Prevent fraud and maintain website security
Send marketing communications (only if you have opted in)

Your data is stored securely on protected servers operated by Belmont London or trusted third-party service providers.

3. Communications

If you contact us via email or through our website, we may retain those communications to respond to your enquiries and provide customer support. This information is treated confidentially and used only for service-related purposes.

4. Cookies & Analytics

Our website uses cookies to enhance your browsing experience and analyse website performance.

Cookies help us:

Understand how visitors use our website
Improve functionality and navigation
Generate insights into site traffic and usage patterns

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. Sharing of Personal Information

We do not sell or rent your personal data.

Your information may be shared only with:

Shopify and related ecommerce platforms
Payment processors
Shipping and fulfilment partners
Analytics and marketing tools used solely to operate our store

All third-party providers are required to handle your data securely and in compliance with applicable laws.

6. Data Security

Belmont London takes appropriate technical and organizational measures to protect your personal data against unauthorised access, misuse, loss, or disclosure.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections or updates
Request deletion of your personal data (subject to legal obligations)
Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

8. Marketing & Newsletters

If you subscribe to our newsletter, you may unsubscribe at any time using the link included in each email or by contacting us directly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website or legal requirements. We recommend reviewing this page periodically.